General inquiries

For questions about the Izegi platform, pricing, feature capabilities, or to request a product demonstration, this channel is designed to capture your context and respond with clarity and precision.

Primary contact: [email protected]

Developer submissions

Developers seeking integration, extension, or partnership opportunities with Izegi should submit their proposal through this channel. To expedite review, please provide concise context and direct links to your repository or live demo.

Primary contact: [email protected] (subject: Development Submission)

Response times and commitments

Izegi maintains transparent, predictable response timelines to support your planning and delivery schedules. The targets below guide our engagement with you:

• General inquiries: acknowledgement within 1 business day; full response within 2–3 business days during standard periods.
• Developer submissions: initial acknowledgement within 1–2 business days; substantive review within 5–7 business days, depending on complexity.
• Escalations: urgent inquiries are prioritized and routed to a dedicated specialist on the same business day.

For critical issues outside standard hours, Izegi operates a 24/7 escalation process, as described in the correspondence to your submission.